(Reporters from “Canada and World Report” Pincheng Zhao, Jin Zhang reported from Toronto) ” “Positive work environment: What is it like?”, “Conflict: What does it looks like?”, “Legislation and employer policy”, “Communication: meaningful dialogue and ways to find solutions” – A public lecture on “Clash Management – ​​Taking Measures to establish a healthy work environment” was held on March 3, 2018 at the office of Canada national talent service (20 Valleywood Dr. unit 101 Markham). Mrs. Heather Black, former director of Human Resources at the University of Toronto, gave a public lecture on the topic of “Handling Conflict: Taking Steps to Build a healthy work environment”, it has attracted professionals from different industries.

The case study has aroused everyone’s resonance and discussion. “Gossip monger Gina”: Gina has many friends in her company and she seems to know everyone in the company. She seems to know everyone’s business and she also shares these with others; sometimes this information is untrue, inaccurate or very personal. She seems always gossiping about others and commenting on it. Gina always whispering about others with colleagues in the cafeteria, she seems to stop talking when others came in. What should you, colleges and mangers do? “Angry Andrew”: Andrew walked into the cafeteria and didn’t say hello to anyone. He sat down to eat, didn’t talk to anyone, and seemed to be in a bad mood. People in cafeteria thought he was weird and felt a little scared of him. What can you, colleagues or managers do?” “Weird Dana”: Dana works in a hidden area of ​​a building and is known for being “too friendly”. Jesse went to Dana’s work area to discuss a work-related issue, and Dana began to observe Jesse and then touched Jesse in a way that made Jesse feel very uncomfortable and scared. Jesse stopped talking and left.      What can you do if you are Jesse? What should colleagues and mangers do? Mrs.Heather Black analyzed about conflicts in the workplace, such as neglect, using insulting language, unfriendly, spreading rumors or gossip, bullying colleagues, not supporting each other, demeaning and criticizing others, talking about colleagues’ private affairs behind colleague, etc. Speech and behavior were analyzed. The lecture was lively and interesting, and it’s close to the work and living environment, which benefits people. The lecture was lively and interesting, and it’s close to the work and living environment, it can really benefits attendees.

Mr. Heather Black and Executive Director of the Canada National Talent Service Zhiqiang Zhang (Jeff)

     The Canada National Talent Service is a federally registered non-profit organization. As a strategic dynamic think tank, the talent pool is a platform for connecting Canada’s talent pool with other countries and regions in the world. The aim is to build a high-end human resources system, promote the world’s talent exchanges and project circulation, and build a harmonious development ecology of mutual benefit and win-win.

Posted on: October 17, 2018, by : Administrator